Inn at Mystic Google Reviews
17:22 12 Nov 19
Booked 3 nights, first night got moved to a different room because of smell, water stains on ceiling and carpet, cobwebs, and noise from the room above. Got moved to the Haley mansion for the second room, had a bug infestation and a cockroach on the floor. Couldn't stay the 3rd night because of these issues and they refused to give even a partial refund for the night we didn't stay. At least the lady at the front desk was nice. But will never stay here again.
02:27 11 Nov 19
Really a great experience for our business venue. Outside lighting was non existent was my only complaint. Food and service was excellent. Nice candles and cozy feel. Everyone loved it! Thanks to the Inn !
13:19 03 Nov 19
Booked 3 nights, first night got moved to a different room because of smell, water stains, cobwebs, and noise from above. Second room had a bug infestation and a cockroach on the floor. Couldn't stay the 3rd night because of these issues and they refused to give even a partial refund for the night we didn't stay. At least the lady at the front desk was nice. But will never stay here again.
20:33 28 Oct 19
Great location, well kept, friendly staff. I'll definitely be back!
15:19 18 Oct 19
The inn was super cute and quaint. The place was clean and staff was friendly. We wish we could have stayed and enjoyed the place longer.
22:53 25 Sep 19
Wonderful experience! Room was very, very clean, bed quite comfortable. Staff friendly and accommodating. I'll definitely be back...
13:36 23 Jul 19
Attended a wedding at the Inn at Mystic. The venue is fantastic with great water views. The historic mansion is very beautiful and the reception was held under a covered canopy. However I would not recommend holding an event there during the summer. It was a very hot and humid day and there is no air conditioning.
Jo Ann Marvin
15:24 09 Jul 19
The weather was perfect, rooms were nice and the hotel staff couldn't have been nicer. We had an unfortunate experience at the restaurant which was a short staff factor but the hotel staff manager Michelle was able to make it right to my satisfaction. Will be back
18:14 08 Jul 19
It was quaint, but is definitely aging. There was a musty smell inside the room and the pool needs a face lift. There is a restaurant on-site and they offer free breakfast! The staff was very friendly. The Inn is walking distance from town.
07:16 05 Jul 19
$250 for a parking lot view, no balcony. I guess there are better rooms here but ours was not one of them. Just felt like another roadside motel that can get away with charging top dollar in tourist season because of their location. Restaurant has a great view, just get ready for $15 burgers.
William Greene Jr
21:13 23 Jun 19
First time in Haley Mansion this trip. We had room #1 for our 3 day stay.It's a beautiful early 1900's home. Rooms are well appointed with period furniture. Grounds are a delight. Does need a good handyman to address some problems. The screen door that opened onto our balcony was falling apart and it was an awkward step down from the room to the rooftop balcony. All in all we just love the location and will be patient as the new owners work out the problems. Staff is amazingly helpful and polite.
11:40 03 Jun 19
Really liked our meal here. Lovely evening looking over the harbor. It was a year ago, so I can't recall what all we had. I am sure that I had fish of some sort. I would definitely visit this place again.
11:20 03 Jun 19
Just took over by new owners. Has more of a fun hip vibe. Food was great, looking forward to my next visit.
01:31 30 May 19
Beautiful landscape. Great atmosphere. Breakfast was nice as well, waffle machine on site.
01:23 29 May 19
Room was okay. Fairly clean , but the balcony was filthy. Extremely overpriced. Restaurant attached was just so-so. And the breakfast served was minimal. They charged both the credit cards I gave them for payment, and also charged one night on the credit card I gave months ago to guarantee the room. Incompetent. Would not recommend
16:40 13 May 19
The room was quaint, needs a little love and updating but it was clean. The location was great and the staff were nice. The breakfast was lacking. It’s continental so we didn’t have super high expectations but we travel a lot and there is definitely more that can be added to a continental breakfast. Overall, it was a good, comfortable stay.
01:16 05 May 19
Beautiful!!!!!Very Nice Service.....Very Nice Staff...Very Nice Accommodations.. ????????❤❤❤❤❤
02:46 29 Apr 19
Comfortable beds, adorable rooms, and excellent waterfront views all within easy walking distance to downtown Mystic. My primary complaint is in regards to the painfully slow WiFi. It took me 10 minutes to load a Google search on my phone. Unacceptable for 2019 standards! Come here expecting to use your phones data plan or unplug from data and enjoy the views of the nearby river or downtown Mystic instead.
17:05 26 Apr 19
Place was great wall a little thin but the staff is awesome . Everyone is smiling!!! Views are outstanding. Rooms where very clean very well maintained!!! AND HOT HOT HOT WATER !!! NO SLOW DRAINS !!! Very convenient to down town !!! TV was a problem cut in and out but it was are 25 wedding Anniversary so who watch TV!!! Very comfortable!!!
06:01 21 Apr 19
Disappointed! We stayed here a few years ago & it was delightful. Second time around = NOT good. We legit had to check out & go to another hotel when we actually tried to settle into our room for the night. There was a bug in the bed (looked like a flea) & pulling back the sheets revealed a disgusting, stained mattress. Check in staff was RUDE & when hubby checked us out after the discoveries, staff did not seem surprised. What happened since we last stayed here!?
15:39 11 Apr 19
AWESOME PLACE, all yr long. Very nice place to reconnect with your lover!
03:15 27 Mar 19
Very clean rooms, spacious and very well taken care of. Place is beautiful. All employees where very polite. Free continental breakfast. Nice quiet place. Have a restaurant on site. Outside pool. Great place for a walk. Or just relax by the fireplace or balcony. Spend 3 beautiful days w fiancee that are unforgettable.
18:33 22 Mar 19
Very clean rooms, spacious and very well taken care of. Place is beautiful. All employees where very polite. Free continental breakfast. Nice quite place.
18:09 17 Mar 19
This place is in need of a complete overhaul. At first it looked rustic and charming. The grounds are big and beautiful and the location is great, but once inside I realized we made a big mistake booking here. Our room was dusty, cob webs, phone wasn’t in working order, but the real kicker is one of the beds wasn’t made! No top sheet or blanket. When asked what was happening the front desk attended brought sheets down but said they couldn’t “find another blanket”. If that wasn’t bad enough they wanted us to make the bed up because they didn’t have any house keeping staff on premises. The carpets in the hallways were gross! The bathroom was clean. We changed and went to dinner. Came back and wanted to relax. I turned down the sheets to my bed they were stained with mold or something and there were random hairs. To say the least I was annoyed. We got this deal on Groupon and they will be hearing it from me. I complained to the night time front desk guy named Bobby. He was nice, but literally offered no help. We left and drove back to NJ at 12am.
15:04 10 Mar 19
Very clean rooms. We stayed in a room with a king size bed that had great pillows and was very comfortable! The easy and quick access to the historic downtown area for shopping and restaurants made it easy to bop around. The shower also had great water pressure! The area was peaceful and quiet at night time and we had a great view of Mystic River/ the ocean. Definitely would stay again!
13:12 18 Feb 19
We went to a wedding for long time friends. Amazing, friendly snd professional staff. Food was delicious. Would definitely recommend!
16:20 08 Feb 19
Stayed in a queen deluxe with a jet tub. The room is nice with a fireplace. Not a lot of space to say layout and enjoy the fireplace but pretty good. The Interior colors are badly dated and need some updating. A little wear and tear but overall pretty good. Wouldn’t mind staying another night perhaps in the summer months and really enjoy the area. Bonus to the continental breakfast is they have a waffle maker.
00:44 25 Jan 19
Beautiful room, nice view, relaxed place, friendly front desk... perfect place to stay for off season visit to Mystic. Probably on season too! 🙂
23:55 22 Jan 19
Got a great rate on Travelzoo. Was easy to book. Room was clean and the king size bed was very comfortable. Jacuzzi tub and fireplace were great on a cold winter's night! The view was great. Just wish I had been warned that the on site restaurant would be closed during my stay.
02:15 08 Jan 19
We really enjoyed our stay here. There are beautiful views of the shoreline from the property. The breakfast buffet is top of the line. We will stay here again on a return visit.